Business Information Management Sub-Cluster

Instructional Area: Financial Analysis (FI)

Standard: Understands tools, strategies, and systems used to maintain, monitor, control, and plan the use of financial resources

Performance Element: Implement suitable internal accounting controls to ensure the proper recording of financial transactions.
Performance Indicators:
Explain the purpose of internal accounting controls (FI:343, LAP-FI-343) (SP)

Instructional Area: Information Management (NF)

Standard: Understands tools, strategies, and systems needed to access, process, maintain, evaluate, and disseminate information to assist business decision-making

Performance Element: Facilitate computer system operations to enhance usability.
Performance Indicators:
Explain issues involved in designing systems for different environments (NF:136) (SP)
Explain usability engineering methods (NF:137) (SP)
Support and maintain a multimedia website (NF:138) (SP)

Performance Element: Create and access databases to acquire information for business decision-making.
Performance Indicators:
Build data in a data warehouse (NF:142) (SP)
Create a meaningful data set (NF:143) (SP)
Manipulate data in the database management system (NF:144) (SP)
Analyze company’s data requirements (NF:145) (SP)
Design a database to meet business requirements (NF:146) (SP)
Identify database trends (NF:147) (SP)

Performance Element: Apply data mining methods to acquire pertinent information for business decision-making.
Performance Indicators:
Demonstrate advanced data mining techniques (NF:245) (SP)
Discuss challenges associated with data mining (NF:246) (SP)
Explain factors used to select the appropriate data mining technique (NF:247) (SP)
Explain factors used to establish data mining rules (NF:248) (SP)
Discuss the nature of mining unstructured data (NF:249) (SP)
Integrate data mining (analytics) into business operations (NF:250) (MN)

Performance Element: Utilize computer’s operating system to manage and perform work responsibilities.
Performance Indicators:
Move files in the computer operating system (NF:153) (CS)
Create directories (NF:154) (CS)
Maintain data files in appropriate format (i.e., preserve, convert, or migrate) (NF:251) (CS)
Utilize cloud computing applications (NF:252) (CS)
Implement version control (NF:253) (SP)
Explain the use of computer systems in problem solving (e.g., computer programs, scripts, algorithms, data structure) (NF:254) (SP)
Explain how programming techniques are used to solve problems (e.g., paradigms, languages, attribute definition) (NF:255) (SP)
Explain methods of constructing programs (NF:256) (SP)

Performance Element: Utilize technology to support business strategies and operations.
Performance Indicators:
Explain methods used to develop the technological infrastructure (NF:155) (SP)
Explain the nature of enterprise-resource systems (NF:262) (SP)
Identify management information requirements (NF:156) (SP)
Evaluate data structures (NF:263) (SP)
Discuss the nature of enterprise architecture (NF:157) (MN)
Align technology with business needs (NF:158) (MN)

Performance Element: Apply statistical data analysis methods to aid in business data interpretation.
Performance Indicators:
Select confidence levels (NF:228) (SP)
Test data for definitive relationships (NF:229) (SP)
Test data for definitive associations (NF:230) (SP)
Test data for meaningful differences (NF:231) (SP)
Use statistical data inferences to draw preliminary conclusions (NF:232) (SP)
Identify types of data analysis modeling techniques (NF:233) (SP)
Apply mathematical data analysis modeling techniques (NF:234) (SP)
Use data analysis software (NF:235) (SP)

Performance Element: Interpret research data into information for business decision-making.
Performance Indicators:
Explain the use of descriptive statistics in business decision making (NF:236) (SP)
Interpret descriptive statistics for business decision making (NF:237) (SP)
Interpret business data correlations (NF:238) (SP)
Draw conclusions on the research question/issue (NF:239) (SP)

Performance Element: Acquire data to facilitate issue identification and analysis.
Performance Indicators:
Describe methods of securely transmitting data (NF:243) (CS)
Formulate data validation strategies and methods (e.g., system edits, reports, audits) (NF:244) (CS)

Performance Element: Develop code to aid in data interpretation.
Performance Indicators:
Identify the scope of data (e.g., structured, unstructured, data types) (NF:257) (SP)
Explain Boolean logic (NF:258) (SP)
Write code that performs data analysis (e.g., mathematical operations, string operations, truth tables, operators, control structures, call functions) (NF:259) (SP)
Write code to access data repositories (NF:260) (SP)
Write code to create information categories for analysis (NF:261) (SP)

Instructional Area: Operations (OP)

Standard: Understands the processes and systems implemented to monitor, plan, and control the day-to-day activities required for continued business functioning

Performance Element: Develop an understanding of business analysis to improve business functions and activities.
Performance Indicators:
Discuss the nature of business analysis (OP:327) (SP)
Discuss business process thinking and its impact (OP:474) (SP)
Describe the factors that influence business process design (OP:475) (SP)
Explain the causes of business process changes (OP:476) (SP)
Discuss the connection between business analysis and business process management (OP:328) (SP)
Explain types of requirements (e.g., business, system, functional, nonfunctional) (OP:329) (SP)

Performance Element: Maintain work flow to enhance productivity.
Performance Indicators:
Streamline work processes (OP:355) (SP)

Performance Element: Analyze business processes to improve business performance.
Performance Indicators:
Document business processes (OP:457) (SP)
Identify the business process problem/issue (OP:458) (SP)
Define data needs and limitations (e.g., data fields, constraints, assumptions, variations expectations) (OP:459) (SP)
Identify data acquisition strategies (OP:460) (SP)
Plan the requirements for data analysis (OP:330) (SP)
Analyze business processes (e.g., measure efficiency, benchmark metrics) (OP:461) (SP)
Recommend improvements to business processes (OP:462) (SP)

Performance Element: Implement suitable operational controls to achieve goals and minimize risk.
Performance Indicators:
Explain the purpose of operational controls (OP:463) (SP)
Determine the components of operational control procedures for a business (OP:464) (MN)
Maintain operational controls (OP:465) (MN)

Instructional Area: Professional Development (PD)

Standard: Understands concepts, tools, and strategies used to explore, obtain, and develop in a business career

Performance Element: Acquire self-development skills to enhance relationships and improve efficiency in the work environment.
Performance Indicators:
Explain professional responsibilities in business information management (PD:180) (SP)
Describe the role and responsibilities of business analysts (PD:182) (SP)

Performance Element: Participate in career planning to enhance job-success potential.
Performance Indicators:
Explain career opportunities in business information management (PD:185) (SP)
Describe certifications in business information management (PD:186) (SP)
Identify continuing education courses or program available to enhance business information management skills (PD:343) (SP)
Identify professional association opportunities in business information management (PD:344) (SP)

Instructional Area: Strategic Management (SM)

Standard: Understands tools, techniques, and systems that affect a business’s ability to plan, control, and organize an organization/department

Performance Element: Coordinate information management and business management to aid in business planning.
Performance Indicators:
Explain the strategic role of information systems/information communication technology within an organization (SM:037) (SP)
Describe requirements for aligning information technology and business strategy to leverage data as a strategic asset (SM:079) (SP)
Determine risks and rewards of developing a strategic role for information systems/ information communication technology (SM:038) (MN)
Integrate information systems planning with business planning (SM:039) (MN)

Instructional Area: Knowledge Management (KM)

Standard: Understands the systems, strategies, and techniques used to collect, organize, analyze, and share information known in an organization

Performance Element: Use knowledge management strategies to improve the performance and competitive advantage of an organization.
Performance Indicators:
Establish uniform definitions of data (KM:010) (SP)
Create a reference tool (data dictionary) (KM:011) (SP)
Explain enterprise search design principles (KM:012) (SP)
Analyze content management structures (e.g., taxonomies, metadata, retention) (KM:013) (SP)
Maintain knowledge management systems (KM:015) (SP)
Update knowledge management systems (KM:016) (SP)
Develop knowledge management strategies (KM:014) (MN)

Instructional Area: Quality Management (QM)

Standard: Understands the need for standards and the strategies and techniques used to implement, monitor, and evaluate them

Performance Element: Manage quality to achieve organizational objectives.
Performance Indicators:
Discuss the implications of quality costs (QM:010) (SP)
Test product/service for quality (QM:004) (SP)
Calculate quality costs (e.g., prevention, appraisal, failure) (QM:011) (MN)
Develop a plan/program for quality achievement (QM:005) (MN)
Determine reliability factors impacting the quality of a product/service (QM:006) (MN)
Develop continuous-improvement strategies (QM:007) (MN)

Instructional Area: Risk Management (RM)

Standard: Understands risk-management strategies and techniques used to minimize business loss

Performance Element: Manage risk to protect a business’s well-being.
Performance Indicators:
Discuss the nature of enterprise risk management (ERM) (RM:062) (SP)
Discuss the nature of credit risk management (RM:064) (MN)
Discuss reasons to integrate risk management into business operations (RM:055) (MN)
Integrate risk management into business operations (RM:057) (MN)

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